Return policy

At Trendz Era, returns are easy! We strive to offer the best shopping experience, including fast and hassle-free returns. Please contact Trendz Era's customer care to process your return and get refund

1.  However no Products will be accepted by the Seller if  the Products have been damaged by the User if there is a change in the quality, quantity or other characteristics of the Product  if as per the Seller the product returned is not the Product that was delivered. any other circumstances that the Website and/or the Seller may notify or deem appropriate from time to time. Trendz Era definately help you in returning, exchanging product and refunding the amount.

We will process your refund amount once the seller recieve the product back.

we will arrange a request pickup from customer if the customer is not satisfied with the product (products which falls under return policy, for returns).

 

In case of returns/Exchange:

  1. Return/Exchange should be initiated within 15 days of order delivery.
  2. The tags on the product should be intact.
  3. The product should be unused, unwashed and in an undamaged condition.
  4. The item needs to be returned along with the original packaging.

What is TRENDZ ERA's Exchange policy?

Trendzera.com offers its customers a ’15 DAYS FREE EXCHANGE SERVICE’ wherein you can request for a size exchange of a product online. All exchanges are subject to stock availability and subject to your address being serviceable for an exchange. If you choose to exchange an item, our delivery representative will deliver the new item to you and simultaneously pick up the original item from you. Please note that we are only able to offer size exchanges. If you wish to exchange your item for an alternative product, we suggest that you return it to obtain refund and purchase the new item separately.

CHECKLIST

-Please make sure that product is returned with the tags and the packaging intact, in an unwashed and undamaged condition.

-Please note that any product along with a free gift/combo must be returned in its entirety.

-To know whether Exchange is available on your product, look out for "15 Days Free Return/Exchange" on the product page.

-WE DO NOT ACCEPT EXCHANGE FOR: Inner wear, Lingerie, Swimsuits, Fragrances, Beauty products, Anklets, Bangles, Earrings, Bracelets, Brooches, Pendants, Necklaces, Rings and Socks

Please note: For certain marketing campaigns, special return/exchange/refund rules may apply. Information regarding this is visible on the promotion banner. For any clarification, please feel free to contact our customer care. or email us at support@trendzera.com